(606) 654-4241 contact@taterkakes.com

Terms of Service

Content

All services provided by TaterKakesNetworks may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless TaterKakes Networks from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on any TaterKakes Networks server. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to TaterKakes Networks servers or any other server on the internet. Links to such materials are also prohibited. Contact us for any clarifications.

Examples of non-acceptable content

  • Pirated software
  • Bulk Email related products
  • Pornography
  • Hacking/cracking related websites
  • Warez and/or copyrighted MP3s
  • Material illegal under United States of America law
  • Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)

TaterKakes Networks will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason.

Copyright Violations

TaterKakes Networks will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.

System Resource Usage

If TaterKakes Networks’ administration team determines that an account is utilizing an unacceptable amount of system resources, TaterKakes Networks may temporarily deactivate the account in question. If TaterKakes Networks deems necessary, an eviction notice may be sent to the customer of an offending account providing them with seven (7) days in which to either reduce usage or secure another hosting solution with a new provider. This only occurs in extreme cases; TaterKakes Networks will do all it can to assist customers prior to this scenario.

TaterKakes Networks will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Backups

Customers are responsible for maintaining their own backups on their own personal computers. TaterKakes Networks does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on TaterKakes Networks’ part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.

Unsolicited Email (SPAM)

SPAMing, or the sending of unsolicited email, from a TaterKakes Networks server or using a return email address that is maintained on a TaterKakes Networks server is STRICTLY prohibited. Using SPAM to advertise a site hosted on TaterKakes Networks’ network also constitutes as a violation of this provision. TaterKakes Networks will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated.

For anyone intentionally spamming on our systems, we reserve the right to bill them at a rate of $90/hour for any cleanup, research, and related work from their illegal activities.

Help us STOP SPAM! Please email us immediately to report a violation of our SPAM policies.

Support Abuse

If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host.

Server Abuse

Any attempts to undermine or cause harm to a TaterKakes Networks server or customer of TaterKakes Networks is strictly prohibited.

TaterKakes Networks will be the sole arbiter as to what constitutes a violation of this provision. Accounts found in violation of this provision will be subject to immediate account deactivation. TaterKakes Networks will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Cancellation

Cancellations are processed manually.

Money Back Guarantee and Refund Policies

A 15 Day Money Back Guarantee applies to all hosting packages. Domain registrations/transfers/renewals and other add-ons are non-refundable.

Outside of the Money Back Guarantee, TaterKakes Networks has a no refund policy. However, on a case-by-case basis and at its sole discretion, TaterKakes Networks may award a pro-rated refund to a client.

 

Free Trial & Included Domains

When you use the code “FREETRIAL” for the applicable hosting packages you agree that any domain you purchase will remain yours and no refund will be given if you choose to end your free trial. You will be free to transfer your domain name or change the name servers to hosting of your choice.

The Extreme hosting package is not eligible for the “FREETRIAL” promotion. You are provided with a domain registration at no cost when you purchase the hosting package. If your hosting package remains in good standing throughout the domain registration period and is renewed at the time of the next domain renewal the renewal will also be at no cost. Repeated package purchases with the sole intent to purchase domains is strictly prohibited. We reserve the right to suspend and terminate any account suspected of abuse of the system.

The following activities will be considered abuse:

Creating multiple accounts on a monthly billing term and canceling immediately.

Maintaining more than 3 domains without a hosting account.

Creating a monthly hosting account, receiving a free domain registration, then canceling the hosting account for more than 25% of the domain registration period.

Failure to Follow Policies

Failure to fully comply with these terms is grounds for account suspension and/or deactivation. Any accounts and/or servers contained within TaterKakes Networks’ network must adhere to the above policies.

We reserve the right to remove any account without prior notice. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.

TaterKakes Networks reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.